Refund & Cancellation Policy

Refund and Cancellation Policy

At Whimsy Studio, we aim to deliver high-quality digital services. Due to the custom nature of our work, refunds are handled as follows:

Cancellations

• Orders canceled before work begins are eligible for a full refund.

• Orders canceled after work has started are eligible for a partial refund based on the amount of work completed.

• Orders canceled after final artwork delivery are not eligible for a refund.

Refunds

• Refund requests must be submitted in writing via email to:
  whimsystudios@gmail.com

• Approved refunds will be processed within 7–14 business days to the original payment method.

Non-Refundable Items

• formatting services

• Work that has already been approved or delivered

Disputes

If you are unhappy with the service, please contact us so we can try to resolve the issue before initiating a chargeback.